Shipping & Delivery

We aim to dispatch every package within 3 business days of ordering, depending on the stock availability. Delivery of items is subject to availability.  We cannot accept responsibility or liability for any item that is unexpectedly unavailable, however we will offer you a store credit or full refund for that item. 

For your convenience, we offer flat rate shipping for all orders, including international orders.

 

SHIPPING

SHIPPING WITHIN AUSTRALIA

Standard
Free Over $120
Otherwise $9.95
Within 2-6 business days

 

SHIPPING TO NEW ZEALAND

AirMail (No Tracking) Free Over $150 Otherwise $10 6 business days
Standard Free Over $180 Otherwise $15 2-5 business days

 

SHIPPING TO CHINA

We offer door-to-door service for customers located in China. Our courier will take care of all necessary custom duties for you. You purchase, we ship, just that simple !

Standard
Free Over $200
Otherwise $15
2-3 weeks

 

SHIPPING TO VIETNAM

For customers in Vietnam, we offer 2 methods of shipping:

1. You can order directly on our website or email support@mizzla.com.au to arrange payment, we will ship the products directly to your door.

Standard
Free Over $200
Otherwise $15
2-3 weeks

 

2. Alternatively, you can order, then pick up or arrange delivery through our partners at the below addresses:

  1. Số 74 Tô Hiến Thành, Phường Phúc La , Quận Hà Đông, Hà Nội, Việt Nam
  2. Số 17, Ngõ 6, Phố Tây Sơn , Quận Đống Đa, Hà Nội, Việt Nam

Please note that Mizzla only distributes products to our partners. Due to Vietnamese market's nature, all products from Mizzla will come with Mizzla's label for authentication. Mizzla will only guarantee authenticity and quality for the products that bear our label on their packaging. We take no responsibility in our partners' operation, pricing, as well as other products offered in their stores that do not come directly from us. 

Mizzla's label is as below:

SHIPPING TO USA, CANADA, UK, SINGAPORE, SOUTH KOREA, JAPAN

Airmail (No Tracking) $25 10-30 business days

Import/Custom Duties: Please note that all import duties, taxes and charges are unable to be included in the item, shipping and handling costs for the countries in this zone. These charges are the buyer's responsibility. Please check with the customs office in the destination country to determine what these additional costs will be before proceeding with purchase.

 

SHIPPING TO THE REST OF THE WORLD

Will be available soon. Please stay tune !

 

DELIVERY

AUTHORISED TO LEAVE (ALT)

if you prefer to have your package left in a safe place such as your doorstep or letterbox, you can select the ATL (Authority To Leave) option at checkout. You can also provide delivery instructions which will be included on your package.

Any packages marked ATL can not be replaced if they go missing, so this option is at your own risk. Please also note that your local postman however makes the final decision of whether to leave the parcel as instructed. If you have ticked 'ATL' and your postman has not left the parcel, please call your local post office to discuss this.

 

RETURN TO SENDER

If for any reasons, the package gets returned to us, we will be happy to cover the returning cost as our courtesy to our customers. However, in order for the package to be resent, you will need to pay for the redelivery fee at the normal (not promotional) rate.